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Accessibility Statement

This page describes the overall level of accessibility observed on the site.

ETAM is committed to making its websites, intranet, extranet, and software applications (as well as its mobile applications and digital urban furniture) accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

To this end, ETAM is implementing the following strategy and actions:

  • https://int.etam.com/en_IL/accessibility_plan.html Multi-year accessibility action plan 2025–2026  ;

This accessibility statement applies to all sites affiliated with the Etam Group:

  • https://www.etam.com/https://www.etam.com/
  • https://www.undiz.com/https://www.undiz.com/
  • https://www.maison123.com/https://www.maison123.com/

Compliance Status

ETAM (https://www.etam.com/https://www.etam.com/) is partially compliant with the General Accessibility Improvement Framework (RGAA), version 4, due to the non-compliances and exemptions listed below.

Test Results

The internal compliance audit reveals that:

  • 44% of the RGAA version 4 criteria are met;
  • The site's average compliance rate is 61%;

There are 77 applicable criteria out of 106, including:

  • 47 compliant criteria
  • 33 non-compliant criteria

Non-accessible Content

Non-compliances

Multimedia

  • Non-time-based media cannot be controlled using the keyboard or any pointing device
  • Videos do not have audio description, text transcription, or subtitles
  • Video players are not compatible with assistive technologies

Scripts

JavaScript components are not compatible with assistive technologies:

  • Component states are not conveyed
  • Modal window not accessible
  • Accordion menu not accessible
  • Scripted form elements not accessible
  • Carousel not accessible
  • Tab system not compatible with assistive technologies

JavaScript components are not compatible and cannot be operated using the keyboard:

  • Focus is not updated
  • Tooltips and hover-triggered elements are not accessible
  • Sub-menus cannot be controlled via keyboard
  • Size guide cannot be used with the keyboard
  • Forms only partially usable via keyboard
  • Some elements are not reachable via keyboard
  • Alert messages are not declared

Mandatory Elements

  • Quotations are not indicated

Information Presentation

  • Some content is no longer visible when style sheets are disabled
  • Content loss at 200% zoom
  • Background color CSS declarations are not properly handled for some content
  • Some links are not distinguishable from surrounding text
  • Focus indicators are not visible on elements
  • Some content is hidden from assistive technologies
  • Some information is conveyed by shape alone
  • Some content is no longer visible when windows are resized
  • Some content becomes unreadable when text spacing properties are enabled
  • Additional content cannot be controlled by the user

Forms

  • Button labels are not sufficiently meaningful
  • Input controls are not compliant
  • Error messages do not sufficiently inform the user

Navigation

  • Content grouping areas cannot be reached or bypassed
  • Tab order is not consistent
  • Additional content is not reachable via keyboard

Consultation

  • Office documents do not have accessible versions

Disproportionate Burden Exemptions

  • Not applicable

Content Not Subject to Accessibility Requirements

  • Not applicable

Preparation of This Accessibility Statement

This statement was established on January 30, 2025. It was last updated on April 3, 2026.

Technologies Used to Build the Website

  • HTML / ISML
  • CSS
  • JavaScript

Test Environment

Content rendering checks were carried out based on the combinations provided by the RGAA reference framework, using the following versions:

  • Firefox and NVDA
  • Safari and VoiceOver

Tools Used to Assess Accessibility

  • Colour Contrast Analyser
  • RGAA Assistant v4.1
  • Ara Numérique
  • Web Developer toolbar
  • Browser Inspector

Pages Assessed for Compliance

  • Homepage
  • Product listing page
  • Product detail page
  • Store locator
  • FAQ
  • Customer account
  • Contact
  • Cart
  • Gift card
  • Checkout – Form
  • Legal notice
  • Search

Feedback and Contact

If you are unable to access any content or service, you can contact the site manager at https:/www.etam.comhttps://www.etam.com to be directed to an accessible alternative or obtain the content in another format.

  • Send a message via https://www.etam.com/nous-contacterhttps://www.etam.com/nous-contacter

Legal Remedies

If you notice an accessibility issue preventing access to content or a site feature, report it to us, and do not receive a response, you are entitled to submit a complaint or referral request to the Defender of Rights.

  • https://formulaire.defenseurdesdroits.fr/ Write a message to the Defender of Rights
  • https://www.defenseurdesdroits.fr/saisir/delegues Contact the Defender of Rights delegate in your region
  • Send a letter by post (free of charge, no stamp required): Defender of Rights – Libre réponse 71120 – 75342 Paris CEDEX 07